What Sustains a Positive Attitude, and Where Attitudes Come From
Attitudes towards social problems are not chosen in adulthood. They are assembled, quietly, from family, school, faith, peers, media and the accidents of personal experience.
Category: Ch 7 · Attitude
Attitude: content, structure and function; the ABC model; bureaucratic and democratic attitudes; attitude formation.
Contrasting Attitudes on Caste, and an Officer in the Field
Three Indians look at the same institution and see three different things. Then a case study: an encroachment, a deadline, and an officer deciding what kind of official he is.
Balancing the Two — and Building the Attitude an Officer Needs
Nobody is asking you to choose between rules and responsiveness. The harder question is how an administration deliberately builds officers who can hold both.
What an Attitude Actually Is: Feeling, Action and Belief
An attitude is not an opinion you hold; it is a settled disposition that decides what you notice, what you excuse and what you refuse. This part takes it apart into its three working components.
Bureaucratic and Democratic Attitudes: Two Ways to Hold an Office
The same officer, the same file, two entirely different dispositions towards it. Each has real merits, and each fails in a way the examiner expects you to name.